Australian Commission on Safety and Quality in Health Care. (2012). National safety and quality health service standard 6: Clinical handover, safety and quality improvement guide. Retrieved from https://www.safetyandquality.gov.au/sites/default/files/migrated/Standard6_Oct_2012_WEB.pdf
Baker, S. J. (2010). Bedside shift report improves patient safety and nurse accountability. Journal of Emergency Nursing, 36(4), 355-358. https://doi.org/10.1016/j.jen.2010.03.009
Bakon, S., Wirihana, L., Christensen, M., & Craft, J. (2017). Nursing handovers: An integrative review of the different models and processes available. International Journal of Nursing Practice, 23(2). https://doi.org/10.1111/ijn.12520
Becamex International Hospital. (2017). Surgical patient handover checklist. In Patient handover procedure (Vol. 0004-YT-QL). Vietnam: Becamex International Hospital.
Charan, J., & Biswas, T. (2013). How to calculate sample size for different study designs in medical research? Indian Journal of Psychological Medicine, 35(2), 121-126. https://doi.org/10.4103/0253-7176.116232
Davis, F. D. (1993). User acceptance of information technology: System characteristics, user perceptions and behavioral impacts. International Journal of Man-Machine Studies, 38(3), 475–487. https://doi.org/10.1006/imms.1993.1022
Gu, Xiuzhu, Andersen, Henning Boje, Madsen, Marlene Dyrløv, Itoh, Kenji, & Siemsen, Inger Margrete D. (2012). Nurses' views of patient handoffs in Japanese hospitals. Journal of Nursing Care Quality, 27(4), 372-380. https://doi.org/10.1097/NCQ.0b013e3182573736
Halm, M. A. (2013). Nursing handoffs: Ensuring safe passage for patients. American Journal of Critical Care : An Official Publication, American Association of Critical-Care Nurses, 22(2), 158–162. https://doi.org/10.4037/ajcc2013454
Herawati, Vitri Dyah, Nurmalia, Devi, Hartiti, Tri, & Dwiantoro, Luky. (2018). The effectiveness of coaching using sbar (situation, background, assessment, recommendation) communication tool on nursing shift handovers. Belitung Nursing Journal, 4(2), 177-185. https://doi.org/10.33546/bnj.464
Huyen, B. T. (2015). Assessing the situation of pre-operative patient preparation and handover at the Department of Surgery - Anesthesia - Resuscitation. Retrieved from Military Hospital 354: http://www.benhvien103.vn/vietnamese/bao-cao-hoi-nghi-khoa-hoc-chao-mung-65-nam-truyen-thong-bvqy103/hoi-nghi-khoa-hoc-dieu-duong/cac-bao-cao/danh-gia-thuc-trang-chuan-bi-va-ban-giao-nguoi--benh--truoc-phau-thuat-tai-khoa-phau-thuat---gay-me-hoi-suc-benh-vien-quan-y-354-nam-2015/1391/
Kalkman, C. J. (2010). Handover in the perioperative care process. Current Opinion in Anesthesiology, 23(6), 749-753. https://doi.org/10.1097/ACO.0b013e3283405ac8
Karmila, R., Handiyani, H., & Rachmi, S. F. (2019). Factors relating to nurse satisfaction with communication during the bedside handover. Enfermeria Clinica, 29(2), 640-647. https://doi.org/10.1016/j.enfcli.2019.04.098
Nagpal, K., Vats, A., Ahmed, K., Vincent, C., & Moorthy, K. (2010). An evaluation of information transfer through the continuum of surgical care: A feasibility study. Annals of Surgery, 252(2), 402-407. https://doi.org/10.1097/SLA.0b013e3181e986df
Robinson, N. L. (2016). Promoting patient safety with perioperative hand-off communication. Journal of PeriAnesthesia Nursing, 31(3), 245–253. https://doi.org/10.1016/J.JOPAN.2014.08.144
Sharp, L., Dahlen, C., & Bergenmar, M. (2019). Observations of nursing staff compliance to a checklist for person-centred handovers - a quality improvement project. Scandinavian Journal of Caring Sciences, 33(4), 892-901. https://doi.org/10.1111/scs.12686
Suzanne, E., & Diana, S. (2015). Communication in clinical handover: Improving the safety and quality of the patient experience. Journal of Public Health Research, 4(3), 197-199. https://doi.org/10.4081/jphr.2015.666
Tyson, K. C. (2012). Wrong site surgery—where are we and what is the next step?. Hand (New York), 7(2), 229-232. https://doi.org/10.1007/s11552-012-9405-5
Vietnam's Ministry of Health. (2011). Guidance on nursing care for patients in hospitals and health facilities. Vietnam: Ministry of Health.