Nursing students’ lived experiences with using AIDET in patient communication: A qualitative study in the Philippines
Original Research Article

Nursing students’ lived experiences with using AIDET in patient communication: A qualitative study in the Philippines

Original Research Article
Categories: Nursing Administration, Management, and Leadership, Nursing Education, Fundamental Nursing
https://doi.org/10.33546/bnj.3258
Rudena A. Madayag
College of Nursing, Angeles University Foundation, Angeles City, Philippines
https://orcid.org/0009-0005-7241-1743
Jeffrey V. Esteron
College of Nursing, Angeles University Foundation, Angeles City, Philippines
https://orcid.org/0009-0006-3333-2011
Dianne Anne A. Lozano
College of Nursing, Angeles University Foundation, Angeles City, Philippines
https://orcid.org/0000-0002-4426-1822
Evangeline C. Bautista
College of Nursing, Angeles University Foundation, Angeles City, Philippines
https://orcid.org/0000-0003-0847-457X
Zenaida S. Fernandez
College of Nursing, Angeles University Foundation, Angeles City, Philippines
https://orcid.org/0000-0003-2327-5843
Debbie Q. Ramirez
College of Nursing, Angeles University Foundation, Angeles City, Philippines
https://orcid.org/0000-0003-3132-7973
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Keywords

AIDET
nursing students
communication
nursing education
patient satisfaction
patient-centered care
Philippines

How to Cite

Madayag, R. A., Esteron, J. V., Lozano, D. A. A., Bautista, E. C., Fernandez, Z. S., & Ramirez, D. Q. Nursing students’ lived experiences with using AIDET in patient communication: A qualitative study in the Philippines. Belitung Nursing Journal, 10(3). https://doi.org/10.33546/bnj.3258
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Accepted for publication: 2024-04-16
Peer reviewed: Yes

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Abstract

Background: Effective communication is vital in nursing, influencing patient safety, satisfaction, and care quality. The AIDET framework is a proven tool for reducing patient anxiety and enhancing their experience. However, perceptions and experiences of Filipino nursing students with AIDET remain unexplored.

Objective: This study explored Filipino nursing students’ use of AIDET, focusing on benefits, challenges, and improvements.

Methods: A qualitative, interpretive phenomenological approach informed by the philosophy of Martin Heidegger was employed. This 2023 study, conducted at a university in Angeles City, Philippines, explored Filipino nursing students’ experiences with the AIDET communication framework. Thirty participants were purposefully selected to participate in facilitated discussions following a semi-structured interview guide. Thematic content analysis of the transcribed audio recording identified recurring themes in their narratives, focusing on the meanings they ascribed to their experiences using AIDET.

Results: Four themes emerged: (a) Streamlined nurse-patient interaction (organizes communication, rapport building,  alleviate anxiety, acknowledgment, and empowerment as sub-themes),  (b) Enhances patient-centered care (empathy and compassion, improved patient experience as sub-topics), (c) Challenges with specific patient populations (patient preferences, language barrier, patient condition, acknowledgment of cultural differences as sub-themes), and (d) AIDET in nursing education strengthening application through practice, optimizing frequency and timing, promoting deeper understanding, enhancing feedback mechanism) as student nurses’ recommendations.

Conclusion: Early integration of AIDET in nursing education is essential for student nurses to enhance communication, improve patient satisfaction, and deliver patient-centered care, equipping them with valuable communication skills.

 

https://doi.org/10.33546/bnj.3258
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Copyright

Copyright (c) 2024 Rudena A. Madayag, Jeffrey V. Esteron, Dianne Anne A. Lozano, Evangeline C. Bautista, Zenaida S. Fernandez, Debbie Q. Ramirez

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

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